Privacy Policy

1. Introduction
Private Duty Home Services LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or provide your contact information, including for SMS/MMS messaging.

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2. Information We Collect

We may collect personal information such as your name, phone number, email address, and other contact details when you:
• Submit forms on our website
• Interact with us in person or by phone
• Opt into SMS/MMS messaging

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​3. How We Use Your Information

We use the information you provide to:
• Respond to inquiries and service requests
• Send care scheduling and operational SMS messages (with your consent)
• Provide customer support
• Improve our services​

 

4. SMS/MMS Messaging Consent

By providing your mobile number, you consent to receive SMS/MMS messages related to scheduling, care coordination, shift reminders, service updates, and urgent operational messages. Message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP. For help, reply HELP.
We do not sell or share your mobile number with third parties for marketing purposes.

 

​5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our services, but only as needed and with confidentiality protections.

 

​6. Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

 

​7. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

 

​8. Contact Us
If you have questions about this Privacy Policy, email info@privatedutytn.com or call 423-900-7858.